At VintandeLeaf, we are committed to providing exceptional floral services that meet the highest standards of quality and satisfaction. As our services are entirely virtual and tailored to each client’s needs, please note that all sales are final, and services are non-refundable.

Non-Refundable Services: Each service we provide involves a dedicated amount of time, planning, and expertise tailored specifically for you. Because of the personalized nature of our floral guidance, arrangements, and consultations, refunds cannot be issued once a service has been completed. This policy ensures that our team can continue to offer the highest level of service and dedication to each client.

Customer Satisfaction: Although refunds are not available, we take customer satisfaction very seriously. If you have questions or concerns about a service, our team is more than happy to assist you. We encourage you to reach out to us to address any issues or clarify any aspects of our services before they are rendered.

Service Adjustments: In certain circumstances, we may be able to make adjustments to our services to ensure they align with your vision. If adjustments are needed, please contact us as soon as possible, and our team will do our best to accommodate your requests.

Thank you for your understanding and trust in VintandeLeaf. We are dedicated to delivering a positive and memorable experience and are here to support you every step of the way.